Contact Us
We are here to help. Use the form below for questions about products, sizing, orders, shipping, or returns. If you are contacting us about an existing order, please include your order number and the email used at checkout.
Business name: Kunming Xiangdieqiang Trading Co., Ltd. (昆明项喋羌贸易有限公司), operating as JAYLIAN
Unified Social Credit Code: 91530112MAK2622A8C
Address: Unit C-S01-7, Building 2 (Floors 1–2), Kunming Yunshi Trade City, next to Shi'an Highway, Majie Subdistrict, Xishan District, Kunming, Yunnan 650100, China
Email: support@jaylian.com
Phone: +86 18314455752
Support hours: Monday to Friday, 9:00–18:00 (China Standard Time, UTC+8)
Response time: within 24 hours on business days
Jaylian serves customers in the United States. Orders ship directly from China. Orders are typically processed within 3–5 business days, followed by an estimated transit time of 10–15 business days to the United States. Business days exclude weekends and applicable public holidays.